PetaBytz Case Study: 50% Less Follow-Ups with AI in 60 Days

Challenge

Petabytz, an IT solutions and technology services company, often deals with prospects who want quick information before moving forward — things like product decks, solution overviews, and basic clarifications.

Even with a steady outbound effort, their team found that managing early-stage conversations was taking more time than expected.

What they were experiencing:

• 8–15 reply conversations per week from outreach
• Time spent sending decks and answering similar questions
• Slower response times when the team was busy
• Manual follow-ups pulling attention away from core sales work

Where time was getting consumed:

Area	Situation
Early-stage replies	Manually handled
Info sharing	Repeated sending of decks
Lead nurturing	Dependent on team availability
Sales focus	Split between replies & closing

Petabytz wanted a way to stay responsive and consistent without increasing effort.

Solution

Oppora helped Petabytz strengthen their early-stage sales conversations using the AI Reply Agent built directly into their inbox.

Instead of treating it as just a reply tool, the team used it to support the entire first-touch engagement phase — making conversations smoother and faster.

How Petabytz used Oppora in real scenarios:

• When a prospect replied:
  • AI understood the intent and context
• Then it could:
  • Send the right product or solution deck in the same thread
  • Answer common initial questions
  • Share a Calendly or booking page link when interest was visible

This helped keep conversations moving even when the team wasn’t immediately available.

Features that made the biggest impact:

• AI Reply Agent that understands email intent
• Smart context-based responses from the same inbox thread
• Automatic sharing of product decks & attachments
• Ability to send booking links instantly when prospects show interest
• Consistent and professional early-stage engagement

Operational shift snapshot:

Capability	Before	After Oppora
Weekly reply handling	8–15 manual	Assisted & faster
Deck sharing	Sent manually each time	Sent instantly when needed
Response time	Often delayed	More consistent
Team effort	High involvement	Reduced dependency

Result

Within weeks, Petabytz noticed that conversations felt easier to manage and prospects were getting information faster.

The team spent less time on repetitive early-stage replies and more time focusing on meaningful sales discussions.

What improved:

• Faster responses to interested IT buyers
• Less manual effort in sharing information
• More consistent prospect experience
• More time for the team to focus on qualified opportunities

Measured outcomes:

Metric	Result
Manual follow-up effort	Reduced by ~50%
Time saved weekly	6–8 hours
Response consistency	Significantly improved
Sales focus time	Increased