Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Last Updated: May 1, 2025
This Privacy Policy describes how Oppora.ai ("we," "us," or "our") collects, uses, and shares information about you when you use our website, applications, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy.
Information We Collect
We collect several types of information to provide and improve our services:
- Account Information: When you create an account, we collect your name, email address, company information, and selected authentication method.
- Usage Data: Information about how you interact with our platform, including features used, time spent, and actions taken.
- Device Information: Details about the devices you use to access our services, including IP address, browser type, and operating system.
- Sales Data: Information about your leads, campaigns, and sales activities that you choose to upload or create on our platform.
- Communication Data: Records of your interactions with our support team, feedback, and survey responses.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To authenticate your identity and personalize your experience
- To process transactions and manage your account
- To analyze usage patterns and optimize our platform
- To communicate with you about updates, features, and offers
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with legal obligations and enforce our terms
Data Security
Protecting your data is our priority. We implement robust security measures, including:
- Industry-standard encryption for data transmission and storage
- Regular security assessments and penetration testing
- Strict access controls and authentication procedures
- Continuous monitoring for suspicious activities
- Regular backups and disaster recovery protocols
While we implement these safeguards, no system is 100% secure. We encourage users to maintain strong passwords and follow security best practices.
Information Sharing
We limit sharing of your personal information to the following scenarios:
- Service Providers: We may share data with trusted third-party service providers who help us operate our platform, process payments, and analyze usage. These providers are bound by confidentiality agreements.
- Business Transfers: If Oppora.ai is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Compliance: We may disclose information if required by law, legal process, or governmental request.
- With Your Consent: We may share information for purposes other than those described here when we have your explicit consent.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your data:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Delete your personal data under certain circumstances
- Restrict or object to certain processing of your data
- Data portability (receiving your data in a structured, machine-readable format)
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us at support@oppora.ai. We will respond to your request within the timeframe required by applicable law.
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience and collect information about your usage patterns. We use:
- Essential Cookies: Required for basic functionality and security features.
- Analytical Cookies: Help us understand how visitors interact with our website.
- Functional Cookies: Remember your preferences and personalization choices.
- Marketing Cookies: Track your activities across websites to deliver targeted advertisements.
You can manage cookie preferences through your browser settings. For more details, please see our Cookie Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you
- Legal obligations we are subject to
- Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)
When we no longer need your personal information, we will securely delete or anonymize it.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting a notice on our website
- Sending an email to the address associated with your account
- Displaying a notification when you next log in to our service
The date at the top of this policy indicates when it was last updated. We encourage you to review the Privacy Policy whenever you access our services.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: support@oppora.ai
- Address: Oppora AI Technologies, Inc., 123 Tech Plaza, Suite 400, San Francisco, CA 94105, USA
We will respond to your inquiry within a reasonable timeframe.