We collect several types of information to provide and improve our services:

• Account Information: When you create an account, we collect your name, email address, company information, and selected authentication method.
• Usage Data: Information about how you interact with our platform, including features used, time spent, and actions taken.
• Device Information: Details about the devices you use to access our services, including IP address, browser type, and operating system.
• Sales Data: Information about your leads, campaigns, and sales activities that you choose to upload or create on our platform.
• Communication Data: Records of your interactions with our support team, feedback, and survey responses.

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To authenticate your identity and personalize your experience
• To process transactions and manage your account
• To analyze usage patterns and optimize our platform
• To communicate with you about updates, features, and offers
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations and enforce our terms

Protecting your data is our priority. We implement robust security measures, including:

• Industry-standard encryption for data transmission and storage
• Regular security assessments and penetration testing
• Strict access controls and authentication procedures
• Continuous monitoring for suspicious activities
• Regular backups and disaster recovery protocols

While we implement these safeguards, no system is 100% secure. We encourage users to maintain strong passwords and follow security best practices.

We limit sharing of your personal information to the following scenarios:

• Service Providers: We may share data with trusted third-party service providers who help us operate our platform, process payments, and analyze usage. These providers are bound by confidentiality agreements.
• Business Transfers: If Oppora.ai is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Compliance: We may disclose information if required by law, legal process, or governmental request.
• With Your Consent: We may share information for purposes other than those described here when we have your explicit consent.

Depending on your location, you may have the following rights regarding your data:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Delete your personal data under certain circumstances
• Restrict or object to certain processing of your data
• Data portability (receiving your data in a structured, machine-readable format)
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

Our website uses cookies and similar technologies to enhance your experience and collect information about your usage patterns. We use:

• Essential Cookies: Required for basic functionality and security features.
• Analytical Cookies: Help us understand how visitors interact with our website.
• Functional Cookies: Remember your preferences and personalization choices.
• Marketing Cookies: Help us deliver relevant advertisements and measure their effectiveness.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods depend on:

• The type of information and how it's used
• Legal and regulatory requirements
• Business needs and operational requirements
• Your account status and preferences

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you of significant changes through our platform or email
• Provide you with an opportunity to review and accept changes
• Maintain archived versions for your reference

We encourage you to review this policy periodically to stay informed about how we protect your information.